Shipping and Delivery Policy

Last updated: February 09, 2024

Thank you for choosing Roak Magazine. This Shipping and Delivery Policy outlines the terms and conditions regarding the shipping and delivery of products purchased from our website.

Order Processing Time

  • Orders are typically processed and shipped within 3-4 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the following business day.

Shipping Methods and Providers

  • We offer standard shipping options through reputable carriers such as Shiprocket and Delivery.
  • Expedited shipping options may also be available for an additional fee.

Shipping Rates

  • Shipping rates are calculated based on the weight, dimensions, and destination of the package.
  • Customers can view the shipping costs for their order during the checkout process.

Estimated Delivery Time

  • Estimated delivery times vary depending on the shipping method selected and the destination.
  • Standard shipping typically takes 7 to 10 business days for domestic orders and 15 to 30 business days for international orders.
  • Expedited shipping options may offer faster delivery times.

Order Tracking

  • Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.
  • You can use this tracking number to monitor the status and location of your package through the carrier’s website.

Shipping Restrictions

  • We currently only ship to addresses within [List of Countries/Regions]. We do not ship to P.O. boxes or APO/FPO addresses.
  • Certain products may be subject to international shipping restrictions due to customs regulations or other legal constraints.

Delivery Issues

  • In the event of a delivery delay or issue, please contact us as soon as possible. We will work with the carrier to resolve the problem and ensure the timely delivery of your order.
  • Roak Magazine is not responsible for delivery delays caused by unforeseen circumstances such as severe weather, natural disasters, or customs delays.

Shipping Insurance

  • Shipping insurance is available for an additional fee upon request. This provides coverage for lost, stolen, or damaged packages during transit.
  • Customers interested in purchasing shipping insurance should contact us before placing their order.

Delivery Confirmation

  • All deliveries require a signature upon receipt to ensure secure delivery. Please ensure someone is available to accept the package at the designated delivery address.

Change of Delivery Address

  • If you need to change the delivery address for an order that has already been shipped, please contact us immediately. We will do our best to accommodate your request, but we cannot guarantee that the change can be made.

Contact Us

  • If you have any questions or concerns about our Shipping and Delivery Policy, please contact us:
  • By email: roakmagazine@gmail.com
  • By visiting this page on our website: https://roakeradda.com/contact_us/

By placing an order with Roak Magazine, you agree to abide by the terms and conditions outlined in this Shipping and Delivery Policy. We reserve the right to update or modify this policy at any time without prior notice.